Assistance in Nursing Program

Working in the health industry can be an extremely rewarding experience and one that can guide your career into new opportunities. Having a qualification in Health Service Assistance will qualify you to work as an Assistant in Nursing (AIN) in hospitals, nursing homes, health care facilities, and other areas that require an extra set of hands. 

Assistants in Nursing (also known as Nursing Support Workers) work under the direction of Registered Nurses to deliver limited care to patients. They have strong communication, empathy and customer service skills that they use in assisting their patients with their daily routines, such as showering, toileting, dressing, eating, communication, mobility, medication and exercise regimes. They also keep accurate patient records and assist in the planning of daily routines and ongoing care plans.

Typical tasks include: 

  • Assisting patients with their personal care needs such as showering, toileting, shaving, oral hygiene, dressing and eating.

  • Assisting patients with their mobility and communication needs.

  • Following therapy plans such as interventions to assist those with dementia and behavioural problems.

  • Observing and reporting changes in patients' condition.

  • Assisting with rehabilitation exercises, basic treatment and delivering medications.

  • Assisting nursing and midwifery staff with routine technical support functions including setting up for procedures, cleaning equipment and completing basic documentation.

  • Maintaining accurate and detailed patient records.

  • Helping to apply simple wound dressings.


Tactic Learning also provides a 2-week international medical experience providing basic health care to the slum communities in India. This is in line with an international volunteer organisation called Plan My Gap Year and is an optional extra for our students. Throughout this experience students (and our trainers) are provided opportunities to work within hospitals, medical camps, pathologies, surgeries, Xray, ultrasounds and more. All of these experiences provide us with opportunities to learn how health care is provided and this can result in discussion points within the classroom and additional activities about diseases and injuries. 

Course Structure: 

HLT33115 - Certificate III in Health Services Assistance

To complete our course, you are required to complete 7 modules: 


1. Organisation and Personal Development: 

BSBWOR301 - Organise personal work priorities and development

2. Healthy Body Systems: 

HLTAAP001- Recognise healthy body systems

BSBMED301 - Interpret and apply medical terminology appropriately

3. Work in a Safe Environment: 

HLTINF001 - Comply with infection prevention and control policies and procedures

HLTWHS001 - Participate in workplace health and safety

CHCCCS002 - Assist with movement


4. Work in the Health Care System: 

CHCPRP005 - Engage with health professionals and the health system

CHCCOM005 - Communicate and work in health or community services
CHCDIV001- Work with diverse people


5. Aged Care:

CHCAGE001 - Facilitate the empowerment of older people 

CHCAGE005 - Provide support to people living with dementia

6. Emergency Life Support:

HLTAID001 - Provide cardiopulmonary resuscitation
HLTAID002 - Provide basic emergency life support

7. Food Safety:

HLTFSE005    Apply and monitor food safety requirements    
HLTFSE006    Prepare foods suitable for a range of client groups

1 Yr Program

Face to Face

Starts Term 1 and finishes Term 3.

Our Health Service Assistance course is completed over 3 terms using a flipped classroom method where students will be provided content, videos, podcasts, activities, excursions, incursions as well as case studies and scenarios in our online environment, followed by time in the classroom to put their knowledge and skills into practice. 

Students wishing to study with us need to have​ achieved a C grade minimum in Science, Maths and English in year 10, and also have passed their NAPLAN/OLNA requirements. 

To start the process, you will need to get in contact with your school's VET Coordinator to request their support for you to complete this qualification. You will need to complete the Expression of Interest Form and get their signature on it and then forward it to us for approval. 

We run our year 11 program on either a Thursday or Friday during school terms. If your school does not release students on these days - please get in contact to discuss your situation and hopefully we can help find a solution!


HLT33115 - Certificate III in Health Service Assistance is an ideal way to enter the workforce in the health industry. You can also use this qualification as a stepping stone to continue your education in the health industry with our 52831WA - Certificate IV in Preparation for Health and Nursing Studies course.  

Job outcomes and career advice can be investigated on 

If you are currently studying our 52831WA - Certificate IV in Preparation for Health and Nursing Studies course, you are able to combine your qualifications to reduce the amount of work. We do this by using 2 of your units from the Cert IV program as part of your Cert III completion. 

Frequently Asked Questions

It's a big task to make a decision on what you want to study! Here are some questions and answers we get asked about our course. Hopefully they will help you make a better decision about your future. 

What resources do I need to complete this course?

All of your resources, workbooks, videos, podcasts, and content is given to you online, so having a laptop/computer/tablet as well as access to the internet is necessary. All of your assessments are also submitted online, so you will need to be comfortable with using documents and navigating the internet. 

When do I need to pay for the course? 

When you enrol, you'll be asked to pay a $500 deposit to lock in your place on the course. The remainder of the fees will be charged when you start your course. If you have trouble paying the deposit or fees, you should contact your VET coordinator prior to enrolment. 

Where do I go to attend the course? 

In 2021 the course is offered at our classrooms in Northbridge. There may be other opportunities at other locations but get in contact with us to ask. 

What if I'm too far away from our location?

Talk to your VET Coordinator and ask them to contact us. We have other options available that could work for your school. Tactic Learning works with schools to deliver the program on their campus, or you could do the online program.

What's the enrolment process?

Once Tactic Learning has received your expression of interest form from your VET coordinator, we will send you a link via email if you have been successful. Use that link to do our online enrolment. Please remember you will be required to pay the $500 deposit shortly after enrolment. 

What happens if I change my mind after enrolment?

Tactic Learning has a refund policy that is available on our Student Zone page. Click here to locate it. 

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Ph: 0400 242 976

Location: Level 2, 139 Newcastle St Perth WA 6000

Updated May 2020