Helping Hands

Certificate III in Community Services


The world could do with some more helping hands. Are you someone that loves helping others? There are plenty of people that need a little bit of care and attention to help them reach their full potential. Our Cert III in Community Services will show you how to move through the world with a focus on helping those in need. 

Our version of this course concentrates on Mental Health and how you can identify those who are struggling with areas such as depression and anxiety. You'll investigate how mental health is managed in your own community and how you can support others.

Units Included


CHC32015 - Certificate III in Community Services


  • CHCCCS016 - Respond to client needs

  • CHCCOM005 - Communicate and work in health or community services

  • CHCDIV001 - Work with diverse people

  • HLTWHS002 - Follow safe work practices for direct client care

  • HLTWHS006 - Manage personal stressors in the work environment


  • CHCMHS001 - Work with people with mental health issues

  • CHCCCS009 - Facilitate responsible behaviour

  • CHCCDE003 - Work within a community development framework

  • CHCCOM001 - Provide first point of contact

  • BSBWOR301 - Organise personal work priorities and development

  • HLTAID003 - Provide first aid

  • CHCCCS020 - Respond effectively to behaviours of concern

Education Pathway and Job Opportunities

We love to link our Cert IIIs and Cert IVs into a pathway program to ensure that our students are moving in the right direction towards their future. Once you have completed the Cert III in Fitness, and you can show us that you have passed Year 10 English and Maths, you are able to move onto the Cert IV in Science (Biology) Psychology and Mental Health Focus. Completion of Cert IV will allow you to satisfy University Entry Requirements to most Universities. 

According to, the Cert III in Community Services also opens up opportunities for you to gain work as a Support worker in a variety of different businesses.

Minimum Requirements & Application Details

Students are provided content, videos, podcasts, activities, excursions, incursions as well as case studies and scenarios in our online environment, followed by time in the classroom to put their knowledge and skills into practice. You must have your own device (tablet or laptop etc) to access your course.


If you are at school: 

It's preferable that students wishing to study with us need to have​ achieved a C grade minimum in English in year 10. Talk to us if you don't meet this requirement.​ To start the process, you will need to get in contact with your school's VET Coordinator to request their support for you to complete this qualification. You will need to complete the Expression of Interest Form and get their signature on it and then forward it to us for approval. ​​ We run our year 11 program on either a Thursday or Friday during school terms. If your school does not release students on these days - please get in contact to discuss your situation and hopefully we can help find a solution.

If you are not in school: 

Complete the application document that can be downloaded by clicking the blue button above. Send it to and we'll get in contact about how to get you started. 

Study Options & Costs

This course is available in the following options:

  • Face to face 1 day/week during school term ($2000). This option is only available to school-aged students.

  • Online options is available to anyone ($1900) - available from 2022.